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This is an abbreviated version of the corresponding content from our popular Advanced Online Recruiting Techniques course, explaining methods and resources applicable to recruiting in any industry, function, geography or level. Learn more about or register for our live seminar or online course! Or return to free sample content.
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Customer service and call center resources

This has emerged into an industry in its own right. Here are the places to find such people.

In addition to the online resources below, consider phone sourcing into companies known for great customer service -- the candidates you want will be answering the phone! Here are some covering a wide range of US geographies, but this is just a starting point. Your target industry will have others:

Enterprise Rent A Car, Hertz, The Container Store, Nordstrom, Marriott, Southwest Airlines, Synovate, Wachovia

Customer support trade associations

Job posting and/or Resume sites

Other niche sites for the call center industry
Some of these have job sections, too:


This is an abbreviated version of the corresponding content from our popular Advanced Online Recruiting Techniques course, explaining methods and resources applicable to recruiting in any industry, function, geography or level. Learn more about or register for our live seminar or online course! Or return to free sample content.

Copyright 1997-1998 Glenn Gutmacher. Copyright 1999 - Recruiting-Online.com. All rights reserved. No copying or redistribution without written permission. Email to request.